InfoPlus Travel information.
NS and ProRail, the carrier and manager of the rail network respectively, want to better inform passengers with a real-time information system and thus improve passenger satisfaction. This is where Fabrique comes in.
Challenge
Design a real-time information system that will improve traveler satisfaction.
Solution
Fabrique, in collaboration with Siemens, Armada / HVL and GDS, developed new presentation screens for the Dutch train stations. These screens provide information about departing trains, rail changes and delays. The screens allow passengers to flow quickly and flexibly to the desired train. The new system replaces the old split-flap displays which worked with rotating flaps and could only display the static information that was already written on those flaps.
Result
Thanks to the well-thought-out technical implementation, the system continues to function even in extreme weather conditions. The design of the elements of the new passenger information system fits seamlessly with the Spoorbeeld (Rail Image) that Bureau Spoorbouwmeester developed on behalf of the Dutch Railways and ProRail.
